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Working on a Team

Some careers rely on more teamwork than others, but all require some basic level of working with others to achieve a goal. In this course you’ll learn about some basic skills, that when done every day, can help you be a great team member.

About This Course

Some careers rely on more teamwork than others, but all require some basic level of working with others to achieve a goal. In this course, you’ll learn some basic skills, that when done every day, can help you be a great team member.

Course Staff

Course Staff Image #1

Dr. Mary Jo Bitner

Professor and Edward M. Carson Chair
Co-Executive Director, Center for Services Leadership
W. P. Carey School of Business
Arizona State University

Course Staff Image #2

Dr. Douglas Olsen

Associate Professor of Marketing
Center for Services Leadership
W.P. Carey School of Business
Arizona State University

References

Champoux, Tom, Cliff Chirls, and George Myers (2015) Teams That Work: The Six Characteristics of High Performing Teams, Bellevue, WA: The Effectiveness Institute.

Folkman, Joseph, “5 Ways to Build a High Performance Team,” Forbes.Com, https://www.forbes.com/sites/joefolkman/2016/04/13/are-you-on-the-team-from-hell-5-ways-to-create-a-high-performance-team/#49e9ab497ee2 Sourced on January 16, 2018.

Forbes.com, “Five Ways to Build an Effective Team,” https://www.forbes.com/sites/theyec/2013/06/07/five-ways-to-build-an-effective-team/#33bcefae0adb Sourced on January 16, 2018.

Lencioni, Patrick (2016) The Ideal Team Player, Hoboken, NJ: Jossey-Bass.

MIT Human Resources, “The Basics of Working on Teams,” http://hrweb.mit.edu/learning-development/learning-topics/teams/articles/basics Sourced on January 16, 2018.

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