Dr. Kathryn K. Eaton
Clinical Associate Professor of Marketing
Center for Services Leadership
W.P. Carey School of Business
Arizona State University
Making Good Decisions
Making good decisions is an important skill for all successful employees. To do this, you must know which decisions you can make and keep you emotions under control during decision making. In this module, you will learn how to determine which decisions are yours and always make strong decisions.
About This Module
Making good decisions is an important skill for all successful employees. To do this, you must know which decisions you can make and keep you emotions under control during decision making. In this module, you will learn how to determine which decisions are yours and always make strong decisions.
Course Staff
Dr. Mary Jo Bitner
Professor and Edward M. Carson Chair
Co-Executive Director, Center for Services Leadership
W. P. Carey School of Business
Arizona State University
Dr. Douglas Olsen
Associate Professor of Marketing
Center for Services Leadership
W.P. Carey School of Business
Arizona State University
References
Business Dictionary (n.d.). Retrieved April 2018 from Business Dictionary: http://www.businessdictionary.com/definition/empowerment.html
Gregory, R., Failing, L., Harstone, M., Long, G., McDaniels, T, and Ohlson, D. (2012). Structured Decision Making: A Practical Guide to Environmental Management Choices. West Sussex, UK: Wiley-Blackwell.
Kokemuller, N. (n.d.). Importance of Decision Making & Assertiveness in the Workplace. Work - Chron.com. Retrieved from http://work.chron.com/importance-decision-making-assertiveness-workplace-2651.html
Petty, A. (2017, December 23). How to Make Better Decisions at Work. Retrieved from https://www.thebalancecareers.com/how-to-make-better-decisions-at-work-3961619
Shoukry, A.I. (2017). In or Out: A practical guide to decision making.
Uccellani, V. (2014, February 18). 10 Tips for Making Decisions in the Workplace. Retrieved from http://www.globallearningpartners.com/blog/10-tips-for-making-decisions-in-the-workplace
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