Dr. Mary Jo Bitner
Professor and Edward M. Carson Chair
Co-Executive Director, Center for Services Leadership
W. P. Carey School of Business
Arizona State University
Effective professionals use goal setting as a general mindset and a skill to help them grow and progress in their careers. Goal setting through the SMART process will help you think proactively and make concrete actions to fulfill our goals in life. In this module, you will learn about how to properly set goals and make a goal setting a part of your mindset.
Professor and Edward M. Carson Chair
Co-Executive Director, Center for Services Leadership
W. P. Carey School of Business
Arizona State University
Associate Professor of Marketing
Center for Services Leadership
W.P. Carey School of Business
Arizona State University
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Covey, S., Merrill, A. R. & Merrill, R. R. (2003). First Things First, New York, New York: Free Press.
Doran, G. T. (1981). "There's a S.M.A.R.T. way to write management's goals and objectives," Management Review, 70 (11), 35-36.
Tracey, B. (2010). Goals!, Oakland, California: Berrett-Koehler Publishers, Inc.
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