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Developing a Professional Image

A professional image is a part of who you are, it is always with you. Being a professional in all situations can really set you apart from others in the working world. In this module you will learn about the key factors to a professional image and how they can be applied in the workplace.

Course Description

A professional image is a part of who you are, it is always with you. Being a professional in all situations can really set you apart from others in the working world. In this module, you will learn about the key factors to a professional image and how they can be applied in the workplace.

Course Staff

Course Staff Image #1

Dr. Mary Jo Bitner

Professor and Edward M. Carson Chair
Co-Executive Director, Center for Services Leadership
W. P. Carey School of Business
Arizona State University

Course Staff Image #2

Dr. Douglas Olsen

Associate Professor of Marketing
Center for Services Leadership
W.P. Carey School of Business
Arizona State University

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  1. Course Number

    Customer Service Basics
  2. Classes Start

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